Web Site Support and Maintenance
We work with your team to address challenges at every level of the stack from development to hosting, security, editing, and training. We work with a wide range of maintenance and support models.
It's important to keep your website and server updated. We can handle this for you — for a fixed monthly price, with ongoing hourly billing, or using a pre-paid bucket of hours.
Perhaps you have automatic backups to fall back on if you do get hacked, but a lot of times those are insufficient because they only go back a few days, and you might not discover the problem until it is too late.
This is where Plethora comes in. We stay on top of this for you. We run security updates within 24 hours of release, and back up your site before we do so. We employ up-time monitoring to ensure your site stays online, and take action to rectify downtime swiftly and effectively.
We can help you overcome serious website problems, whether that means recovering from a hack, debugging, or putting in place safeguards to prevent such issues.
Let us help your team get the most out of your website. We offer live video teleconference training sessions as well as how-to screencasts. These are added to a private documentation library, assuring smoother knowledge transfer when you encounter staff turnover.